“North Lanarkshire Council confirms support and full adoption of the UNISON End Violence at Work Charter. In addition, the Council calls for a broader plan to be developed which includes input from all Trade Unions with members who are impacted by such incidents.
Available information suggests school and council workers in North Lanarkshire have suffered 978 violent incidents since 2021, with 3222 violent incidents in total since 2019, including being punched, pushed, kicked, or spat at, as well as verbal abuse and threats. No one deserves to be treated like that while at work and there must be a zero-tolerance approach to incidents of this kind.
Unison’s End Violence at Work Charter reasonably calls for employers to:
Have a written violence and aggression at work policy, which is available to all staff, and including lone working.
Ensure responsibility for implementing these policies lies with a senior manager.
Take measures to reduce occurrences of staff working in isolated buildings, offices, or other work areas.
Encourage reporting of all violent incidents and clear instructions to be issued on how to do this.
Collection and monitoring of data on violent incidents on a regular and ongoing basis.
Ensure Trade Union safety reps have access to this data and are consulted on solutions to issues relating to violence in the workplace.
Have thorough risk assessments conducted for staff placed in vulnerable situations.
Maintain support pathways for staff who are victims of violence at work, so that they know where to turn for advice and support.
Deliver training to ensure staff are aware of the appropriate way to deal with threatening situations.
Where appropriate, make available independent counselling services to staff who are the victims of violence at work.
These reasonable requests will be fully supported to, adhered to, and delivered by North Lanarkshire Council as part of a wider plan to support workers across the Council at all times”